Refund Policy
Refund Policy
At NonAcademy, we are committed to ensuring a great learning experience for all our students. However, if you're not satisfied with your purchase, you may be eligible for a refund based on the conditions outlined below.
1. Eligibility for Refunds
Refunds can be requested under the following conditions:
- You must request a refund within 7 days of purchasing the course.
- You must not have accessed more than 20% of the course content, including videos, quizzes, and other learning materials.
2. Refund Process
- Once your refund request is received, our team will review your case and notify you of the outcome.
- If approved, the refund will be processed, and the amount will be returned to your original payment method within 7 to 10 working days.
3. Non-Refundable Items
Certain types of purchases may not be eligible for a refund, including but not limited to:
- Promotional or discounted courses.
- Course bundles or packages.
4. How to Request a Refund
To request a refund, please contact our support team at hello@nonacademy.net with your purchase details and reason for the refund.
We are dedicated to your satisfaction and will do our best to resolve any issues you may encounter.